Want to reduce your frustration while increasing your team’s performance? Then this is the book for you. When setting objectives as part of performance management, many, many managers struggle with one or more of the following:
1. Defining the desired outcomes of performance
2. Diagnosing team members’ individual starting points
3. Defining tangible objectives for “soft” behavioural performance issues
4. Understanding what can go wrong in the communication process, when agreeing objectives
SMART Objective Setting for Managers unpacks each of these challenges and sets out a roadmap to how to design and agree objectives that will really make a difference to your team’s performance while lessening your own frustration with them.
The book breaks down the SMART process and rebuilds your understanding of the framework through the lenses of the specific individual, the “human “in general, your own assumptions and the organisation’s performance needs. Told through stories, the book clarifies the 4 different objective types, what motivates humans, and how to both prepare for and conduct the objective setting meeting.
Feedback themes from readers include:
– I thought I knew SMART objective setting…turns out I didn’t!
– Chapter 8 – Behavioural Objectives is a game-changer
– I wish I’d read this book years ago
– All employees should read this book – it will hugely help them manage their career
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Workwise, Irial’s two favourite activities are figuring out what makes people tick and making sense of performance dynamics within organisations. She first realised the former in her first job in Sydney, Australia. She was fascinated with why everyone loved one manager and avoided the other manager like the plague (forgive me, it was well pre-Covid). Chalking the fascination down to a one-off, it turned out it followed her to Boston and back to her native Dublin, through careers in Financial Services operations, management, learning & development into executive coaching, leadership development and strategy consulting. It culminated in Irial becoming Ireland’s first Accredited Master in Change Management in 2020.
As it turns out, Irial’s third favourite work activity is writing and she definitely gets an itch to write every so often. So when Covid hit earlier this year, she got back into the saddle, after a 9 year hiatus, and wrote this, her second book. It’s based on her own experiences of developing several high performing teams and also her insights from developing and coaching over a thousand managers and leaders. Her real driver to writing the book is Chapter 8. This chapter sheds a serious amount of light on how to actually design and structure a SMART objective that develops or finesses a person’s “soft” interpersonal skills. Irial has even worked with managers to design objectives around such nebulous topics as “building trust” and “judgement”.
In her spare time, Irial loves reading (surprise, surprise). She loves a good management book but she also enjoys Marian Keyes, Michael Connolly, is an avid Harry Potter fan and enjoys fantasy trilogies (looking at you, Lord of the Rings and The Hunger Games). She also loves running to keep fit, yummy food, travelling and her family.